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  • My camera isn't working. What should I do?
  • Why can't I see the Help & Support bubble during my session?
  • I got disconnected, or the chat froze. What should I do?
  • Which browser or device should I use?
  • The other person can't hear me. How do I fix my microphone?
  • I can't hear the other person on my iPhone.
  • Something on the site looks broken or stuck.
  • I can't hear the other person. What should I do?

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